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CRM4nfp - Powered by Microsoft Dynamics CRM 2011 Online

A CRM solution that has been developed specifically for ‘Not for Profit’ organisations in Australia and the Asia Pacific.

What is CRM4nfp?

Infoxchange has worked with Microsoft and foundation partners the Benevolent Society, Greatconnections, Impact Support Services, Jobs Australia and Travellers Aid Australia to develop a CRM solution specifically for the NFP sector.

The solution is based on Microsoft Dynamics CRM 2011 Online and provides sector specific functionality for:

• Contact Management

• Membership Management

• Volunteer Management

• Campaign Management

• Donation Management

• Pledge Management

• Events Management

It integrates seamlessly with Microsoft Outlook, providing staff with a familiar interface from which to work.


CRM4nfp is hosted by Microsoft Online Services in the 'cloud' and is available to eligible not-for-profit organisations for a low ‘per user, per month’ fee.

What is the Cloud?

Cloud computing is Internet-based computing, whereby shared resources, software, and information are provided to computers and other devices on demand, reducing infrastructure requirements (reduced maintenance on servers) and costs associated with having the latest software.

How will it all work?

Infoxchange will work with your organisation to determine what is best for your circumstance based upon the NFP CRM solution we have developed. We will meet and discuss the options available to you and provide a quote based on the acquired specifications and any further customisations. If accepted, we can implement the product, organise training and provide the support you need to make the most out of your CRM.

Want to find out more?

For more information about Infoxchange CRM or other cloud applications, please contact our Applications Consultant on 03 9418 7400 or email [email protected]

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