At Infoxchange Australia, we like to imagine a world where everyone, everywhere has equal access to information technology.

Infoxchange started in 1988 in a garage in Springvale in Melbourne's south-east with a $2,000 social-justice grant to look at how to streamline people’s access to crisis accommodation beds. The $2,000 was intended to be used for a feasibility study, but instead was used to establish an electronic accommodation vacancy register. This was our first foray into improving the efficiency and effectiveness of the direct service delivery system.

One of the earliest ventures at Infoxchange Australia was the establishment of an electronic service directory, the Infoxchange Service Seeker.

The Infoxchange Service Seeker is today the largest community support services directory in Australia, containing information on over 200,000 services and agencies that are working to improve the welfare and welbeing of Australians.

Over the past 20 years, Infoxchange has been creating and developing electronic applications to improve people’s experience of direct service delivery and has been at the leading edge of electronic referral and service coordination with over 2,000 primary-care practitioners sharing client information in Victoria, NSW and Queensland. Around 4,000 referrals pass through the Infoxchange S2S service coordination system each month.
 
Infoxchange is also actively involved in grassroots activities aimed at ensuring that all those who wish to access the new technologies can do so irrespective of income, ability or disadvantage.

The Green PC enterprise, for example, that refurbishes superseded government and corporate computers has distributed nearly 20,000 computers over the past 8 years to individuals and communities across Australia and the Asia Pacific and created over 350 jobs for formerly long-term unemployed people. We are also involved in 'wiring up' public housing communities. The largest digital inclusion project in Australia involves the wiring up of 1000 households on the Collingwood public housing estate, the provision of a personal computer in each apartment, the provision of training to the 2000 residents of this community and the provision of professional services to make the project a success.

Infoxchange today employs over 70 people and provides services into every state and territory in Australia and is nurturing a social enterprise based on the Infoxchange model in East Timor. Info Timor's new workshop and broadband satellite connection will link with a wireless mesh network to provide internet access in schools, non-government organisations and government offices across Baucau, East Timor's second largest township.

Infoxchange is about 'Technology for Social Justice'.